Shipping Policy

Effective Date: 28 September 2025
Company Name: MACAW COSMETIC

At MACAW COSMETIC, we ensure safe and timely delivery of your orders. Please read our shipping policy carefully.

1. Shipping Locations

• We currently ship orders all over India.

• International shipping is not available at the moment (planned for future).

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2. Processing Time

• All confirmed orders are processed within 24–48 hours (working days only).

• Orders placed on weekends or holidays will be processed on the next working day.

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3. Delivery Time

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

• Remote Areas: May take 7–10 business days
  (Delivery timelines depend on courier partner service availability.)

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4. Shipping Charges

• Free shipping on orders above ₹999.

• For orders below ₹999, a flat shipping fee of ₹69 will be applied at checkout.

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5. Order Tracking

• Once shipped, you will receive a tracking link via Email/SMS/WhatsApp.

• You can check the status of your order anytime using the tracking number.

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6. Delays

• While we strive for timely delivery, delays may occur due to weather, strikes, natural calamities, or courier issues.

• We will keep you updated in case of major delays.

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7. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos of the package and product.

• If a package is lost in transit, we will send a replacement or issue a refund.

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8. Contact Us

For any questions regarding shipping, please contact us:

📧 Email: macaw3027@gmail.com
📞 Phone/WhatsApp: 9054393071