Shipping policy
Shipping Policy
Effective Date: 28 September 2025
Company Name: MACAW COSMETIC
At MACAW COSMETIC, we ensure safe and timely delivery of your orders. Please read our shipping policy carefully.
1. Shipping Locations
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We currently ship orders all over India.
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International shipping is not available at the moment (planned for future).
2. Processing Time
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All confirmed orders are processed within 24–48 hours (working days only).
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Orders placed on weekends or holidays will be processed on the next working day.
3. Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
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Remote Areas: May take 7–10 business days
(Delivery timelines depend on courier partner service availability.)
4. Shipping Charges
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Free shipping on orders above ₹999.
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For orders below ₹999, a flat shipping fee of ₹69 will be applied at checkout.
5. Order Tracking
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Once shipped, you will receive a tracking link via Email/SMS/WhatsApp.
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You can check the status of your order anytime using the tracking number.
6. Delays
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While we strive for timely delivery, delays may occur due to weather, strikes, natural calamities, or courier issues.
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We will keep you updated in case of major delays.
7. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours with photos of the package and product.
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If a package is lost in transit, we will send a replacement or issue a refund.
8. Contact Us
For any questions regarding shipping, please contact us:
📧 Email: macaw3027@gmail.com
📞 Phone/WhatsApp: 9054393071

